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Testimonials

  

Testimonials

Our commitment to Caring in Action is best reflected through the words of those we have helped.

Just would like to say that it’s been difficult for my family after Hurricane Harvey. Home wasn’t damaged much finances were lost due to the absence of work. Got a little behind on mortgage and of course fear set in. Came in and got a chance to talk and see my mortgage company Ocwen. They were so professional, kind and understanding to the situation and delivered my family from possible devastating news. They modified my loan with a cheaper payment. Stress relieved. Thank you Ocwen for truly being there for us not only in the time of need, but also in times before. You are the greatest. God bless the people and the company Ocwen. Thanks.

Dexter F.

I cannot thank your agent enough both for her patience and perseverance in finding a solution that avoided foreclosure with the property. She has been an invaluable asset in seeking reasonable options for many situations that are complex and difficult financial matters.

Ray N.

We would like to bring to your attention the exemplary customer service we have received from your agent in your Loan Resolution Department. We have been very pleased with her prompt and courteous customer service. We appreciate your assistance with the transfer of files and look forward to continuing a successful relationship with your company.

Esteban

I panicked when I saw there was a sale scheduled in 3 weeks. I called all those numbers and places you see advertised to “Save Your Home” and “Stop Foreclosure”. They all said it was too late, the sale was scheduled and it takes at least 30 days to work out a plan. One was even charging $6,000 and could not guarantee they could stop it in time. I checked a recent statement from Ocwen and it had a number listed to call for help. I made the call, explained my situation and they were able to get a plan approved and out to me in 4 days. I signed the plan, sent it back, made the down payment and my sale was stopped the day before it was scheduled.

Cynthia T.

I was 7 months behind and felt there was no way I could save my home. I definitely didn’t have the money to catch up my account. I called Ocwen after hearing about modifications on TV. Not only was I able to keep my house, but Ocwen reduced my payment to an affordable amount, and now I am completely current on my mortgage. I’m glad I made the call. 

Chris C.

I panicked when I saw there was a sale scheduled in 3 weeks. I called all those numbers and places you see advertised to “Save Your Home” and “Stop Foreclosure”. They all said it was too late, the sale was scheduled and it takes at least 30 days to work out a plan. One was even charging $6,000 and could not guarantee they could stop it in time. I checked a recent statement from Ocwen and it had a number listed to call for help. I made the call, explained my situation and they were able to get a plan approved and out to me in 4 days. I signed the plan, sent it back, made the down payment and my sale was stopped the day before it was scheduled.

H. Carrizoza